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How can I return an item?

At ALABABIC, we are proud to offer a hassle-free exchange policy in some countries. If you are not 100% satisfied with your purchase because it damaged, defective or not as described on the website, follow the steps below to create your return.

Click on ‘My Account’ on the menu and login

Click ‘My Returns’

Click on 'Create new return' and select the items you want to return

Click on 'Proceed' and enter your address, and reason for return

Our rebresintive will contact you to give you the way to return the item  in 2-4 days

Once the item is picked up, we will refund the amount as ALABABIC credit within 48 hours

Rules and Conditions for Return / Exchange:

1-The product must be damaged, defective or not as described on the website.

2- Return/Exchange can only be made within 14 days from date of delivery.

3- Item should be in a good condition and not used along with the original tag.

4- It should also be in the same brand box you received.

We will also see the rules for return/exchange process on "My account".

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